Conditions of sale
Shipping costs are free unless otherwise indicated.
Shipments are given to express courier that delivers in 24 / 48h in most European territories.
PLEASE NOTE: shipping time is calculated from the moment in which products are given to the courier (we usually process all orders within 36 working hours after receipt of payment).
Deliveries are made from Monday to Friday excluding holidays and days before holidays.
If payment is made by bank transfer in advance, the order will be handled only after confirmation of receipt of the transfer through our bank.
In this case, we ask you to send the receipt of the transfer via e-mail to commerciale@ vanigliagourmet .it
The transfer must be made within 2 days of sending the order, after this period the order will be automatically canceled from the back office.
Receipt of the goods Upon delivery of the order, we invite you to
check in the presence of the carrier a) that the number of packages (parcels) indicated on
the carrier's letter corresponds to that delivered; b) that the quantity and type of products ordered corresponds as
indicated in the transport document; c) that the packaging used for transport is intact, not damaged, wet or otherwise altered, even only in the closing materials; d) that the quantity and type of products delivered correspond to what was ordered.
Any anomalies or discrepancies must be immediately reported to the carrier upon receipt of the products, by indicating them in the delivery note, under penalty of failure of the relative guarantee and reported via e-mail to the commercial address commerciale@ vanigliagourmet.it